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REDDOXX Appliance online manual

REDDOXX - Anti-Spam 100% Spamfrei, E-Mail Archivierung, Digitale Signatur und E-Mail Verschlüsselung

1 REDDOXX Manual 9

1.1 Symbolism and Highlights 9

1.2 General Warning and Safety Notices 10

1.2.1.1 General Function Scope 12

2 The REDDOXX Appliance 13

2.1 The REDDOXX Appliance – RX-50 15

2.2 The REDDOXX Appliance – RX-100 16

2.3 The REDDOXX Appliance – RX-250 17

2.4 The REDDOXX Appliance – RX-750 18

2.5 The REDDOXX Appliance – RX-2500 19

2.6 Technical Data 20

2.7 Delivery Scope 21

3 First Steps 22

3.1 General Information 22

3.1.1 Function Description 22

3.1.2 Integration and Commissioning 22

3.1.3 Firewall - Port List 24

3.2 Brief Instructions for the Basic Configuration 25

3.2.1 Connection and Network Configuration 25

3.2.2 Login 26

3.2.3 Basic Configuration 27

4 The Administrator Console 33

4.1 Options in the Menu Bar 35

4.1.1 File: System Login/Logout 35

4.1.1.1 Logging in (Connect) 35

4.1.1.2 Logging off (disconnect) 36

4.1.1.3 Exiting the Program (exit) 36

4.1.2 View 36

4.1.2.1 Search 37

4.1.2.2 Log 37

4.1.2.3 Status 37

4.1.2.4 Statistic 37

4.1.2.5 Starting the Log Viewer 39

4.1.2.6 CISS Manager 39

4.1.2.7 Cluster Manager 43

4.1.2.8 Diagnostic Center 51

4.1.3 Language 55

4.1.4 Appliance 55

4.1.4.1 Restarting the REDDOXX Appliance 55

4.1.4.2 Turning the REDDOXX Appliance off 55

4.1.4.3 Setting the Time/Date 56

4.1.5 Help 56

4.1.5.1 License Information 56

4.1.5.2 Online Help 59

4.1.5.3 REDDOXX Support 59

4.1.5.4 Start Remote Support 60

4.2 Appliance Configuration 60

4.2.1 Network Settings 60

4.2.1.1 Network Settings - General 61

4.2.1.2 Network Settings - Network 62

4.2.1.3 Network Settings - Routing 64

4.2.1.4 Network Settings - Time Server 65

4.2.1.5 Cluster 66

4.2.2 Bridge Policies 67

4.2.3 Settings 67

4.2.3.1 Settings - General 68

4.2.3.2 Settings - SMTP 69

4.2.3.3 POP3 71

4.2.3.4 Settings - Limits 72

4.2.3.5 Settings - Queues 74

4.2.3.6 Settings - Advanced 77

4.2.3.7 Settings – BATV 78

4.2.3.8 Notification 80

4.2.3.9 Monitoring 81

4.2.3.10 Log 83

4.2.4 SMTP Configuration 84

4.2.4.1 Local Internet Domains 84

4.2.4.2 Local Networks 90

4.2.4.3 E-mail transport 91

4.2.4.4 Allowed IP Addresses 92

4.2.4.5 Blocked IP Addresses 93

4.2.5 Backup and Restore 94

4.2.5.1 Backup Settings 94

4.2.5.2 Restore Backup 96

4.3 Appliance Administration 97

4.3.1 Mail Queues 97

4.3.1.1 Incoming Mails 97

4.3.1.2 Outgoing Mails 98

4.3.2 User Administration 99

4.3.2.1 Users 99

4.3.2.2 Groups 103

4.3.2.3 E-mail Aliases 105

4.3.2.4 Realm 108

4.3.2.5 Policies – Group Policies 113

4.3.3 Notification 118

4.3.4 Logs 122

4.3.4.1 Filtering the live log 124

4.3.5 Updates 125

4.3.6 Sessions 129

4.3.7 Services 129

4.3.7.1 Overview 129

4.3.7.2 Mail Flow 130

4.3.7.3 SMTP Server Service 130

4.3.7.4 SMTP Client Service 131

4.3.7.5 Control Server Service 131

4.3.7.6 Message Validation Service 131

4.3.7.7 Task Scheduler Service 131

4.3.7.8 Portal Communication Service 131

4.3.7.9 Remote Support Service 131

4.3.7.10 Starting, Stopping and Restarting Services 131

4.4 REDDOXX Spamfinder 132

4.4.1 Spamfinder Queues 132

4.4.2 Filters 135

4.4.2.1 White list Filters 136

4.4.2.2 Blacklist Filters 136

4.4.2.3 Content Filters 137

4.4.2.4 Global Filters 137

4.4.2.5 CISS 138

4.4.2.6 Filter Settings 139

4.4.2.7 Filter Profiles 146

4.4.2.8 Blocking and Admitting 152

4.5 REDDOXX MailDepot 160

4.5.1 Archive Configuration 160

4.5.1.1 MailDepot - General 160

4.5.1.2 MailDepot Archive Data 162

4.5.1.3 MailDepot Filter Settings 163

4.5.1.4 MailDepot Microsoft Exchange Settings 164

4.5.2 Archiving policies 165

4.5.3 Exchange Server Agents 167

4.5.3.1 Adding a new Exchange Server Agent 167

4.5.3.2 Mailbox Archiving 169

4.5.3.3 Journaling mailbox archiving 170

4.5.4 Archive List 172

4.6 REDDOXX MailSealer 174

4.6.1 Ad hoc encryption with MailSealer Light 174

4.6.2 Permanent encryption with MailSealer Light 177

4.6.3 MailSealer Light Gateways 177

4.6.4 Asymmetric encryption with PGP keys and S/MIME 177

4.6.5 Encryption with PGP keys 178

4.6.6 Encryption with S/MIME certificates 178

4.6.7 Encryption with gateway certificates (S/MIME) 178

4.6.8 Configuration of the MailSealer 178

4.6.8.1 Configuration 179

4.6.8.2 Policies 183

4.6.8.3 Certificates 188

5 POP3 and Bridge mode 214

5.1 Operation mode with POP3 under REDDOXX 214

5.2 Operating modes 214

5.2.1 Standard mode 215

5.2.1.1 Configuration for receiving emails via POP3 215

5.2.1.2 Configuration for sending emails via SMTP 216

5.2.1.3 Configuration of the local internet domains 217

5.2.2 Bridge mode 218

5.2.2.1 Configuration and activation of the bridge mode 218

5.2.2.2 Connecting the appliance for using the bridge mode 219

5.2.2.3 Bridge policies 219

5.3 Managing users 220

5.3.1 Logging on to the user console 221

5.3.2 Message queues 222

6 The Appliance Console 223

6.1 Appliance Settings 224

6.1.1 Network Settings 224

6.1.2 Time Server Settings 226

6.1.3 Backup and Restore Settings 226

6.2 Backup and Restore 226

6.2.1 Backup and Restore Settings 226

6.2.2 Start an Appliance Backup 227

6.2.3 Start an Appliance Restore 227

6.3 Advanced Options 229

6.3.1 Database Maintenance 230

6.3.2 Rebuild the full text index of the MailDepot 231

6.3.3 Set Appliance Settings to Factory Defaults 232

6.3.4 Re-Create Database 233

6.3.5 Clear MailDepot 233

6.4 Cluster Options 233

6.4.1 Show size of data partition 233

6.4.2 Leave Cluster 234

6.5 Start and Stop Services 235

6.5.1 Start REDDOXX Engine 235

6.5.2 Start REDDOXX Remote Support 235

6.5.3 Appliance Reboot 235

6.5.4 Appliance Shutdown 235

6.6 Change Admin Password 236

7 FAQ - Frequently Asked Questions 237

8 Appendix 239

8.1 Contact and Support 239

8.2 Deinstallation and Disposal 239

8.3 License Agreements 239

9 Glossary 244

247

10 Index 248